Unlock the potential of your field service
Despite years of investment, there are still too many dead ends, broken links and black holes preventing companies from delivering the world-class service their customers expect. This is particularly true of the field service edge, where poor visibility and a lack of understanding means businesses don’t feel in control of the last mile of their supply chain.
This loss of control leads to missing parts, delayed jobs and increased costs, all of which result in broken SLAs and fractured customer relationships.
ByBox’s Edge3 is different, we provide end-to-end visibility and control of inventory to the field service edge in real-time, whether that’s securely delivering a critical part to an engineer for collection near the point of service or offering a complete understanding of stock levels and surplus to the field service edge.
Understand, manage and optimise every aspect of your field service inventory management – from controlling inventory through to last-mile delivery and collection.
Our offering is built on three simple, yet powerful capabilities
Edge3 on Salesforce AppExchange
Integrated with Salesforce Field Service, ByBox delivers intelligence, visibility, and security for your inventory in the field. Our solutions ensure that your teams have visibility and control of each part so that you can ensure a seamless field service experience, every time.Read more
Edge3 and Microsoft Dynamics 365
ByBox complements Microsoft Dynamics 365 Field Service and gives customers greater visibility and control over their field inventory management. Our solutions take inventory management to the field service edge and enable customers to hold parts in the field while ensuring that they remain visible to field service agents and field technicians.Find out more
As many industries prepare for increased demand, now more than ever, introducing safe working practises for engineers is key.
We understand there are many hurdles to overcome, but picking up parts shouldn’t be one of them.Find out more
WPD Smart Metering
Western Power Distribution (WPD) Smart Metering work with businesses across the UK, providing metering solutions to help them manage their energy effectively. We helped WPD Smart Metering improve their returns process and increase the productivity of their engineers by introducing our secure locker network.Read more
ByBox Announces Edge3 on Salesforce AppExchange
ByBox Announces Edge3 on Salesforce AppExchange, the World’s Leading Enterprise Cloud Marketplace ByBox customers can now benefit from Edge3’s field inventory management to gain intelligence, visibility and security to the field service edge. ByBox today announced it has launched Edge3 on the Salesforce AppExchange, to give customers the transformative power of visibility and control of […]Read more
What Does Digital Transformation Mean for Field Service Inventory?
What Does Digital Transformation Mean for Field Service Inventory? Field service is one of the most critical functions in your business, and yet many companies are using outdated and manual ways to manage inventory in the field. This leads to increased costs, lost inventory, and a decrease in customer satisfaction. Download our infographic to find […]Read more
30 million mission critical items delivered every year
The largest pre-8am 7 day distribution network with 99.7% accuracy
More than 1,000 field inventory sites, with 40,000+ lockers
430 Employees in 16 countries around the world