Modern field service inventory management

Extend intelligence, visibility and security to your field service edge

Unlock the potential of your field service

Despite years of investment, there are still too many dead ends, broken links and black holes preventing companies from delivering the world-class service their customers expect. This is particularly true of the field service edge, where poor visibility and a lack of understanding means businesses don’t feel in control of the last mile of their supply chain.

This loss of control leads to missing parts, delayed jobs and increased costs, all of which result in broken SLAs and fractured customer relationships.

ByBox’s Edge3 is different, we provide end-to-end visibility and control of inventory to the field service edge in real-time, whether that’s securely delivering a critical part to an engineer for collection near the point of service or offering a complete understanding of stock levels and surplus to the field service edge.

Edge3

Understand, manage and optimise every aspect of your field service inventory management – from controlling inventory through to last-mile delivery and collection.

Our offering is built on three simple, yet powerful capabilities

Empowering technology

End-to-end visibility and control with our intelligent software.

Effortless edge access

Secure edge access where your field service teams need it most.

Unbeatable service partnerships

Cost-effective logistics services gives you confidence in every job.

Explore how Edge3 can benefit your business

We calculate our customers have saved

6,761,369.3 kgs of CO₂

(14,906,249.7 lbs of CO₂)

since 1^st January 2022 by reducing the distance their engineers travel to pick up and return parts

50%

Reduction in CO₂ travel emissions when picking up and returning parts

50%

Reduction in the distance travelled and fuel consumed when picking up and returning parts

50%

Reduction in travel time when picking up and returning parts

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Edge3 on Salesforce AppExchange

Integrated with Salesforce Field Service, ByBox delivers intelligence, visibility, and security for your inventory in the field. Our solutions ensure that your teams have visibility and control of each part so that you can ensure a seamless field service experience, every time.

Edge3 and Microsoft Dynamics 365

ByBox complements Microsoft Dynamics 365 Field Service and gives customers greater visibility and control over their field inventory management. Our solutions take inventory management to the field service edge and enable customers to hold parts in the field while ensuring that they remain visible to field service agents and field technicians.

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