Unlock the potential of your field service
Despite years of investment, there are still too many dead ends, broken links and black holes preventing companies from delivering the world-class service their customers expect. This is particularly true of the field service edge, where poor visibility and a lack of understanding means businesses don’t feel in control of the last mile of their supply chain.
This loss of control leads to missing parts, delayed jobs and increased costs, all of which result in broken SLAs and fractured customer relationships.
ByBox’s Edge3 is different, we provide end-to-end visibility and control of inventory to the field service edge in real-time, whether that’s securely delivering a critical part to an engineer for collection near the point of service or offering a complete understanding of stock levels and surplus to the field service edge.
Understand, manage and optimise every aspect of your field service inventory management – from controlling inventory through to last-mile delivery and collection.
Our offering is built on three simple, yet powerful capabilities
We calculate our customers have saved
2,466,043.0 kgs of CO2
(5,436,687.6 lbs of CO2)
since 1st January 2022 by reducing the distance their engineers travel to pick up and return parts
Reduction in CO2 travel emissions when picking up and returning parts
Reduction in the distance travelled and fuel consumed when picking up and returning parts
Reduction in travel time when picking up and returning parts
Edge3 on Salesforce AppExchange
Integrated with Salesforce Field Service, ByBox delivers intelligence, visibility, and security for your inventory in the field. Our solutions ensure that your teams have visibility and control of each part so that you can ensure a seamless field service experience, every time.Read more
Edge3 and Microsoft Dynamics 365
ByBox complements Microsoft Dynamics 365 Field Service and gives customers greater visibility and control over their field inventory management. Our solutions take inventory management to the field service edge and enable customers to hold parts in the field while ensuring that they remain visible to field service agents and field technicians.Find out more
Vision Unique Equipment Case Study
Vision Unique Equipment (VUE) are industry leaders in fleet risk management solutions. Their vehicle hardware has been developed over the 20 years they have been working in the field, and their easy-to-use software systems give organisations quick insights that inform preventative maintenance decisions, minimising the time that vehicles are off the road. ByBox helped VUE […]Read more
ByBox forms strategic alliance with Westbrook
ByBox forms strategic alliance with Westbrook, a renowned Salesforce Field Service management implementation partner 2 March 2022, ByBox today announces a strategic partnership with Westbrook, a renowned Salesforce Field Service management implementation partner, to transform business performance and position field service as a strategic source of value and differentiation in a demanding market. Over 50% […]Read more
Flyer : Transform your healthcare field service inventory management
Transform your healthcare field service inventory management Turn any space within a medical facility into a secure area to optimise placement of vital parts and maximise critical device uptime. ByBox allows you to deliver and hold your inventory at the field service edge; securely, intelligently and with complete visibility at all times. This gives field […]Read more
30 million mission critical items delivered every year
The largest pre-8am 7 day distribution network with 99.7% accuracy
More than 1,000 field inventory sites, with 40,000+ lockers
430 Employees in 16 countries around the world