Locations, History, CSR, Careers | ByBox


ByBox believes that with the right technology, we can help keep the world working. Our software platforms and physical lockers enable you to operate with less inventory, and to reduce your costs.

In today’s connected world, we expect technology to work seamlessly. And we get annoyed when it doesn’t. But have you ever stopped to think how many components that involves? Or what happens if just one of them breaks or needs changing?

That’s where our customers come in. We’re proud of the hundreds of blue-chip businesses we work with. They play a vital role in repairing and replacing the technology the planet relies on. 

We create the technology that makes sure you get the right parts, in the right place, at the right time. To find out more, please get in touch today.


Richard Agostinelli
Richard Agostinelli
Using tech, great service and amazing ideas we are revolutionising the field service industry
With over 20 years’ experience of successfully leading technology and supply chain businesses, Agostinelli was formerly CEO of both Crossmatch and Digital Persona; as well as having a comprehensive background in c-level roles such as chief financial officer and chief operations officer.

Throughout his career, Agostinelli has developed excellent strategic vision that has boosted growth and profitability by focusing on customer-centricity, enhanced product offerings and new market entry, coupled with putting the right organisational structures and people in place.
Stuart Miller
Stuart Miller
We have a persistent curiosity to make things better.
From a small start-up in Silicon Valley to a prosperous global business, with an annual turnover of £76m, Stuart has led the business to become an innovation leader in the smart locker and field service industry.

His inclusive management style and championing can-do attitudes across the business, brought ideas into real solutions. Combining tech and services to improve efficiency, reduce distribution spend, minimise inventory and increase part visibility.

Stuart now works alongside the board of directors and guides the product board as non-Executive Chairman.
Kurt Demeuleneere
Kurt Demeuleneere
Chief Financial Officer
Supporting transformation to fund growth and improve operational excellence
Joining the ByBox team in May 2019, Kurt comes with a wealth of financial and analytical experience built across a multitude of global tech businesses, including Siemens and Esko. Prior to joining ByBox, Kurt has been CFO of private equity backed companies for the past 13 years across multiple sectors, having completed multiple M&A transactions.

With over 20 years of experience with technology and logistic companies, he is a key member of the ByBox leadership team supporting on strategy execution in growing both our service and tech offering, global presence, and sector reach.
Dave Wilson
Dave Wilson
Chief Operations Officer
We deliver excellent customer service and delivery performance through the application of our smart locker technology and field service solutions.
Dave joins ByBox with leadership experience in board level COO and CFO roles after 12 years in the global gaming technology sector. With 23 years of Business Development, Product Management and Operations experience within the IT and telecoms sectors in Europe and NA. He will be responsible as COO for continuous improvement and growth of UK services and operations while also focussing on high momentum development, delivery and deployment of ByBox smart locker products, technology and solution services into global markets.
Jacky Popiolkowski
Jacky Popiolkowski
HR Director
We will engage with all employees to support them on their career journey and ensure we maximise their potential; delivering on ByBox’s objectives.
Jacky, who is a Fellow of the Chartered Institute for Professional Development (CIPD), joined ByBox in 2019 as HR Director.

Jacky has 20 years’ experience in HR leadership. Prior to joining ByBox, Jacky spent six years at Ornua Foods – one of the leading suppliers of dairy products in the UK with a global turnover of over €2.5 billion. She also spent 10 years at Inspired Gaming Group – a games technology company with a global network of terminals. Further, she has undertaken several complex HR interim roles for large organisations across the UK.

Jacky’s focus is on cementing ByBox’s reputation as an employer of choice by further enhancing employee benefits, systems, training and development.
Mark Bromwell
Mark Bromwell
Chief Technology Officer
We're providing technical vision and the capability to continually revolutionise field service supply chain.
Mark has been part of the ByBox group since 2011 and is responsible for technology development. Previously, Mark has managed software development teams specialising in innovation within the logistics and supply chain sector. He has also worked as a software developer in the finance and banking sector; and began his engineering career by designing an innovative microprocessor architecture.
Pete Rowse
Pete Rowse
Chief Commercial Officer
We always ensure significant resources are dedicated to the development of our new software and technology.
Pete joined ByBox in October 2014 to support the company’s growth plans by leveraging its technology and software in domestic and international markets. He has worked in UK and US for VC/PE backed companies, large corporates and tech start-ups. Pete has also delivered an IPO for a US tech company, 5 public market fundraising rounds, as well as M&A and private equity transactions in the tech sector.
John Little
John Little
European Sales Director
We will continue to expand the horizons of ByBox, bring our new technology and services to transform our customers and help them extinguish unnecessary supply chain cost.
John joined ByBox in 2019 with over 20 years’ experience in software and services sales to the retail and distribution sectors. Prior to working at ByBox, John was Sales Director at K3 Business Technology Group, a global end-to-end technology company, where he was responsible for directing all go-to-market and customer management across the UK, Ireland and Benelux regions.

John joins ByBox to expand European sales operations and help more customers make the best use of ByBox’s technology.
Claudine Mosseri
Claudine Mosseri
General Manager - Field Services
We are committed to being consistently open and honest.
Claudine began her ByBox career in 2004, after the company acquired Hays DX, and is currently General Manager for Field Services. She is responsible for all customer relationships and focuses on providing customers a complete service solution so they can improve their efficiencies. Prior to joining ByBox, Claudine held the position of Communication Technician in the Royal Navy, specialising as an Arabic Linguist, before joining Hays DX as a PA to the Sales Director.

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We would love to talk to you about how we can increase your visibility, engineer efficiency and stock management, contact us today to find out how.

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