Modern field service inventory management

Extend intelligence, visibility and security to your field service edge

Discover ByBox Edge3

Unlock the potential of your field service

Despite years of investment, there are still too many dead ends, broken links and black holes preventing companies from delivering the world-class service their customers expect. This is particularly true of the field service edge, where poor visibility and a lack of understanding means businesses don’t feel in control of the last mile of their supply chain.

This loss of control leads to missing parts, delayed jobs and increased costs, all of which result in broken SLAs and fractured customer relationships.

ByBox’s Edge3 is different, we provide end-to-end visibility and control of inventory to the field service edge in real-time, whether that’s securely delivering a critical part to an engineer for collection near the point of service or offering a complete understanding of stock levels and surplus to the field service edge.


Understand, manage and optimise every aspect of your field service inventory management – from controlling inventory through to last-mile delivery and collection.

Our offering is built on three simple, yet powerful capabilities

We calculate our customers have saved

5,705,317.0 kgs of CO2

(12,578,055.8 lbs of CO2)

since 1st January 2023 by reducing the distance their engineers travel to pick up and return parts


Reduction in CO2 travel emissions when picking up and returning parts


Reduction in the distance travelled and fuel consumed when picking up and returning parts


Reduction in travel time when picking up and returning parts

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30 million mission critical items delivered every year


The largest pre-8am 7 day distribution network with 99.7% accuracy


More than 1,900 field inventory sites, with 40,000+ secure locations


430 Employees in 16 countries around the world