It’s critical for businesses in sectors such as telecoms, healthcare and energy to achieve 100% uptime. However, the complexity of dealing with multiple suppliers and intricate supply chains poses a challenge. Especially when adding the maintenance of spare parts to the mix.
Installing and maintaining parts efficiently is the secret to success. Take the rollout of smart meters across the UK, for example; utility companies need both the smart meters and the engineers to install them. There are many ways you can get a part and an engineer to the same place. You could send it to their home address, to a distribution center for collection, or directly to the customer’s home, all of which may get the part to the engineer, but lack efficiency and visibility.