ByBox

Insights

Using mobile technology to give you an edge - What lessons can we learn from the smart meter rollout? (Part 2)

Competition is something field service professionals are acutely aware of. In field services, the product to the end user is often similar to what your competitor is offering. Quality of service, price and installation time are all areas where companies will try and out-do their competition, but with customer expectations ever growing, it is becoming increasingly difficult to find an edge.

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12.34.00

Insights

What will 3D printing mean for field services?

Technology is growing at a rapid pace and predicting the technology trends that will become common place in the future has become a difficult task. The latest and greatest technologies are not always the ones that have the biggest impact and the buzz surrounding these technologies is not the best way to gauge the affect they might have in the real world.

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13.59.59

Insights

How technology can help you manage product recalls

In the modern world where technology has permeated almost every aspect of life, product recalls are becoming a regular topic of conversation. We are now exposed more than ever to advanced equipment and technology that has a risk of failure.

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13.26.59

Insights

What the attendees of Bett 2017 LOVE and HATE about technology

We asked the attendees of Bett 2017 what they LOVE and HATE about technology, here is what we found out:

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14.16.51

Insights

Is vision picking the future?

Once upon a time implementing technology into a supply chain or field service logistics operation meant a system that provided more in depth tracking or maybe the use of a robotic arm. But as time moves on, so does the opportunity technology presents in the field service logistics sector. Vision picking, one of the latest technology buzzwords, utilises wearable technology in glasses to scan barcodes and display useful information on the fly.

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14.55.41

Insights

Reducing costs with the virtual warehouse

We often take technology for granted in the modern world, but you don’t have to look far back in the past to see how much things have really changed. In field services, techniques that were once common place like manual collection reports and pick lists have become obsolete with new technologies. But one area that has remained relatively untouched is how we store our parts.

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13.15.49

Insights

What lessons can we learn from the smart meter rollout?

In field services, we often find ourselves questioning just how scalable our supply chain really is. Demand is always subject to change and even the best forecasts have margins for error. More importantly, all of us want to be able to respond quickly to demand spikes. After-all, if you are not able to meet a rise in demand, someone else will.

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08.59.38

Insights

How to stay on top of cash in a digital world

When it comes to payment, the future is digital. It is now possible to pay for almost anything digitally and for many of us paying with cash is an inconvenience. It is even becoming common for traditionally cash based businesses like taxis to have digital payment options.

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14.21.42

Insights

What to expect from electric lorries

Last month the mayor of London announced that he would be allocating £123,306 to support plans to loan electric vans and lorries to businesses in Croydon town centre. This plan (which is designed to reduce pollution in the area) is not revolutionary, but does demonstrate an ongoing desire to shift towards electric alternatives to traditional vehicles. But what should you expect from electric lorries, and will we ever see them being widely used in the supply chain?

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12.49.21

Insights

Are cost savings always the bottom line?

The desire to save money in business is often relentless and this is especially true of the supply chain. Often the supply chain is seen as a cost on a balance sheet and therefore, always under tight scrutiny for cost savings and cuts. But is a price reduction always the best course of action? Or are there situations where cost isn’t the bottom line?

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13.49.20

Insights

2016 - A year in numbers

ByBox continues to grow at an exceptional rate, from incredible volume increases to SLA records, here’s our 2016 in numbers:

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10.44.24

Insights

What to expect from Field Services in 2017

As we start the new year, many of us are now planning for 2017, and whether you are looking at areas for future growth or investing more in what you already have, now is a good time to start thinking about what to expect from the field service sector over the next year. Here are three trends we expect to have an impact in 2017.

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11.33.41

Insights

Should your business switch to Windows 10?

Windows 10 was launched in July of last year to largely positive reviews. Critics felt that it addressed the issues of Windows 8 and offered a smoother overall user experience. However, many businesses have avoided making the switch to Windows 10, opting instead to wait until it had been well tested in the real world.

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12.47.30

Insights

Preparing your supply chain for Christmas

Christmas is the busiest time of the year for many businesses and while it can be very profitable, it can also put an extra strain on your supply chain at a time when conditions are already difficult. It is therefore important that you do everything you can to make the most of the extra demand without letting your service suffer. So, what should you do to prepare your supply chain for Christmas?

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12.26.31

Insights

How realistic is the Supply Chain Control Tower?

If you follow the logistics press, you may have come across the concept of the “Supply Chain Control Tower”. This is a relatively new idea, but one that has had a big impact on the aspirations of some members of the logistics industry.

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11.24.38