ByBox knows the commercial pressures that our retail customers are under day. So we understand their low tolerance for technology failure, and their desire for 100% uptime. In retail, the latest figures speak for themselves:
19 billion retail transactions in 2016
The average UK consumer spends £6500 annually in-store.
52% of payments are made by debit or credit card using point of sale machines
Equipment downtime can cost over £3,000 a minute
UK retailers lose 52 trading hours a year from point of sale downtime.
It’s no surprise then that our retail customers want quicker fixes, longer uptime - and all at lower costs.