ByBox knows that retail businesses everywhere are excited by the potential benefits of Click & Collect. At the same time, consumers often suffer annoying delays and queues when trying to use this service. Nobody likes hanging around checkouts or desks while staff search the stockroom for products.
This is the key benefit of our Click & Collect service. ByBox reduces customer waiting times from an average of seven minutes, to only seven seconds. This is a genuine win for our retail customers and their consumers.
Shorter waiting times also mean that consumers tend to stay longer in stores, and make extra purchases. In the past, they often left immediately as they were so annoyed about hanging around. If, of course, they didn’t just give up and head home before staff tracked down their item.