Customer Service Coordinator


Milton Keynes - Fixed Term until October 2018

We are looking for a new Customer Service Coordinator to join the team, you will have a real desire to find solutions to problems first time and we’ll give you the training and the tools to achieve this.

The day to day of the role will see you providing first line support to technicians, assisting with any queries and reporting technical issues back to customers in a comprehensive manner. You’ll be expected to manage customer’s expectations and manage jobs through to completion ensuring that SLA’s are adhered to. Customer Service has a proud history of their staff progressing into new roles in ByBox and the skills and experience you will gain in this department will provide you with an excellent platform to do so.

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Software Developer

Ref: SD

We are looking for a new Software Developer who will be primarily using Microsoft .NET, SQL Server technologies, and modern JavaScript libraries. You will be responsible for the design and development of ByBox’s next generation of global supply chain solutions, involving mobile phone applications, embedded Bluetooth Low Energy (BLE) systems and web based administrative tools.

Your duties will include: Design, build, test, implement and maintain software in close cooperation with a team of first class developers. Manage timescales to deliver work according to own estimates. Focus on quality of design and implementation to reduce maintenance overhead. Focus on quality of design and implementation to reduce maintenance overhead. Work with colleagues and clients where required as part of project teams implementing new software. Work with other support functions where required as part of maintenance and support of software.

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Software Business Analyst

Ref: SBA

Home Based with some UK Travel

We are looking for a new Software Business Analyst who will be working within project teams in the R&D Department. You will be an experienced BA with proven project management skills. You are required to conduct thorough business analysis of new requirements, liaise with internal and external stakeholders, and coordinate project activities with a focus on delivering working software solutions.

As a key member of the ByBox R&D team, you will also be a passionate advocate and driver for continuous improvement in all areas of software delivery. You will receive full domain training where necessary; and experts in all areas of existing systems will be on hand throughout projects’ lifetimes and beyond.

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