To all our valued customers:
 
I hope all of you and your families are well in this difficult time.
 
Following the series of announcements from the UK Government this week, I realise that all businesses are furiously adjusting their operations to ensure the safety of their employees and comply with these new regulations.
 
Many businesses are concerned that their supply chain will remain operating to help them navigate these waters. I am writing to assure you that thanks to the tireless work of the ByBox team, coupled with daily communication with our customers during which you have all openly and honestly shared your changing plans as best you can, the ByBox network remains operating as usual and within the same high service levels that we have consistently provided before this crisis began. We have instituted numerous procedures as outlined in my last note to ensure the safety of our employees and customers, and to date we have successfully done so without any disruption in service. Further, our employees and contractors are considered “key workers” in the supply chain and are carrying documents identifying them as such, allowing them to move about freely despite government restrictions.
 
This is indeed a fluid situation, but with your continued support we fully intend to stand by you as your logistics partner to get through this challenge together, and be stronger for it.
 
Many thanks for your cooperation and best of luck to all of you. If there is anything we can do for you, please do reach out at any time.

Richard A. Agostinelli
CEO
ByBox Holdings Limited