Online delivery is struggling…
Delivery frustrations prevent people from spending more
online. If I have to wait in for a delivery driver or need to
collect my package from a depot on Saturday morning, why not buy it
from the high street in the first place?
Carbon is another factor. The hassle of online delivery is bad
enough, but we can't ignore the increased carbon generated from
vehicles delivering to homes during the day.
Returns are another issue. Costly for the retailer, inconvenient
for the consumer.
Providing customers with an elegant delivery experience is a source
of competitive advantage for retailers; those who make it work for
their customers will beat those who choose to ignore it.
ByBox offers retailers a delivery alternative that works alongside
their existing delivery options.