A rapid repair loop is a key component of an agile supply chain. It is also one of the most direct ways to save money in high-tech, high-pressure sectors. Put differently, the only way to compensate for a sub-optimised repair loop is to spend more money on new stock.

The answer lies in systematic management of the repair process. ByBox Thinventory™ provides the web-configurable components required to automatically re-route faulty parts directly to the repair vendor assigned to that product type (SKU). This typically saves at least three days in the repair loop, directly reducing the amount of new-buy stock.

Once at the repair vendor the clock starts ticking, allowing customers to monitor repair vendor performance. And it doesn’t stop there. Thinventory™ maintains the history of each item once it is returned and scanned back into good stock. When that individual part is next picked and dispatched, if it is Dead on Arrival then maybe there was a problem with the repair.

Of course, not all products should be repaired immediately. Why spend money repairing products when you already have plenty of good stock ready to be picked? Thinventory™ provides automated repair-delay functionality, allowing repairs to be called-off when required.