ByBox did…

Since spinning out of Marconi, telent has continued to build a commanding presence providing a range of specialist engineering services. telent identified the opportunity to establish a significant competitive advantage by developing a lean supply chain to reduce stock costs and increase engineer productivity.

ByBox worked with telent to enhance ByBox’ Thinventory™ platform with new modules including a web order portal for engineers to order their kit, direct-from-supplier collections and an engineer-to-engineer parts exchange. All integrated 100% with telent’s core systems.

Net result: dramatic reduction of stock held at telent’s warehouse, measurable increase in engineer productivity.

telent said…

“By understanding our requirements, ByBox developed a system enabling telco services to work smarter and faster. ByBox’ flexible and reliable service enabled us to make significant improvements to our service and our customers have noticed the difference.”

Mark Youngman, Field Improvement Manager, telent Telco Field Services