ByBox did…

Bunzl Vending is a leading provider of vending services in the UK. Bunzl was operating a traditional depot-collect model with centralised storage of spare parts. Bunzl was committed to establishing a sector-leading supply chain to reduce stock holding and minimise engineer drive-time.

Bunzl worked with ByBox to integrate Bunzl’s entire field service supply chain. Direct-from-supplier collections, warranty optimisation and an engineer drop-box solution that delivered an average drive distance of 3.8 miles.

Net result: significant increase in jobs per engineer per day, dramatic reduction in stock holding and a measurable increase in warranty claims.

Bunzl Vending said…

“One of the areas that has impressed us most is the level of ByBox’ commitment to our business as a whole and the flexibility they have shown throughout the system changes, services and IT integration.”

Helen Garlick, Bunzl Vending Services